News and views

Imagine your brand is expanding into a new market. Everything looks right. The strategy is clear. The visuals are polished. And then something goes wrong, not because the product is bad, but because a detail in the campaign quietly offended the very audience you were trying to reach. This happens more often than people expect. And it is rarely about a big, obvious mistake. It is about the small things. The things that feel neutral in one culture and carry deep meaning in an

There is a common belief that business-to-business (B2B) and business-to-consumer (B2C) marketing are fundamentally different. And yes, there are clear distinctions. Sales cycles are longer, decisions often involve multiple stakeholders, and the stakes can be high. However, when it comes to building strong, memorable brands, there are valuable lessons to take from consumer marketing. Behind every B2B decision is a person, and people respond to clarity, relevance and connectio

The new WACO brand is live at  waco-network.com . WACO is a global network organisation for independent freight and logistics companies, providing a platform that helps its members compete and succeed globally. The organisation has built a strong reputation over more than 50 years, but the brand no longer reflected the connected and collaborative network it had become. It was time for a refresh. It was a privilege to work with Richard Charles, CEO, and Nicki Mears, Membership

In my work, I often meet businesses that are deeply immersed in their own industry, guided by sector-specific trends, customer expectations and best practices. While that has value, it can also become limiting. When inspiration only comes from inside your own industry, it can narrow the view. Familiar patterns start to guide decisions, often without being questioned. And while that might feel efficient, it can make it harder to explore new directions. Sometimes, clarity comes

I am excited to announce that CHS Community Pharmacy has officially launched. The renewed brand and e-commerce platform are now visible on chspharmacy.ae . Over the past months, the team from CHS and I have been working step-by-step to refresh the brand, its strategy, identity, story, marketing approach, online shopping website and more. The company, previously known as Community Pharmacy, was founded in 2006 and currently has over 15 stores in Dubai, Abu Dhabi and Sharjah. I

Today, I am happy to share with you that performance management software has a new name: entomo.